Last updated: 1 August 2025

At StreetSmart, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy and Cookie Policy explains what personal data we collect, how we use it, your rights under the law, and how we use cookies and similar technologies.

1. Who We Are

StreetSmart is a UK-based organisation that works to support homelessness initiatives. This website is operated by StreetSmart UK, and we act as the Data Controller for any personal information collected via this site.

For any data-related inquiries, please contact us at:
📧 [email protected]
📍 StreetSmart, Group SJR, Rose Court 2 Southwark Bridge, London, SE1 9HS

2. What Personal Data We Collect

When you use our contact forms, we collect the following information:

  • Your name and surname
  • Your phone number
  • Your email address
  • Your selected enquiry subject
  • Your message content

We collect this information in order to respond to your enquiry and provide relevant follow-up.

If you choose to partner with us or be listed in our directory, we may collect additional business-related information, which is stored in our database to support our operations and public listings.

3. How We Use Your Data

We use your data only for the purposes outlined at the time of collection. This includes:

  • Responding to general and business enquiries
  • Adding legitimate partners to our restaurant or charity directories
  • Ongoing communications and support related to your enquiry
  • Internal record-keeping and reporting

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage & Retention

  • Contact Form Emails: Stored securely in our email system and kept indefinitely unless a deletion request is made.
  • Directory Partners: Data is stored in our secure website database for as long as your partnership is active. Removal can be requested at any time.

5. Your Data Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict how we process your data
  • Request data portability
  • Withdraw your consent at any time

To exercise these rights, email us at [email protected].

6. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent – for contact form submissions or newsletter signups
  • Legitimate interest – for follow-up communication where relevant
  • Contractual necessity – if you become a listed partner or participant

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we may use:

  • Essential cookies – required for basic functionality
  • Performance cookies – used to understand site usage (e.g. via Google Analytics)
  • Functional cookies – to remember your preferences

Currently, we do not use analytics or marketing cookies, but we reserve the right to do so in the future with full transparency.

We use Google reCAPTCHA to protect our contact forms from spam and abuse. This service may set cookies deemed necessary for site security. See Google’s Privacy Policy and Terms.

8. Cookie Consent

You may see a cookie banner when visiting our website, allowing you to:

  • Accept all cookies
  • Reject all non-essential cookies
  • Manage your preferences

You can also delete cookies manually in your browser settings.

9. Third-Party Services

We may use third-party providers for secure hosting, email delivery, and contact form handling. All such providers comply with applicable data protection regulations.

10. Changes to This Policy

We may update this Privacy and Cookie Policy occasionally to reflect new laws, technologies, or service changes. The latest version will always be available at this URL.

11. Contact Us

If you have any questions about this policy or your data, please get in touch:

📧 [email protected]
📍 StreetSmart, Group SJR, Rose Court 2 Southwark Bridge, London, SE1 9HS

Our decision to support StreetSmart over the years, who help some of the most vulnerable people in the UK, has been one of the easiest we’ve ever made.
Jyotin Sethi, CEO, JKS Restaurants
StreetSmart is a fabulous charity that remembers the homeless in our city at a time of year when we should be thinking about others. More importantly, your guests will agree.
Marcus Wareing, Chef & Restaurateur