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Customer awareness A small, elegant table card is placed on each table during November and December. The card explains the StreetSmart idea, and states that during those months, a voluntary £1 will be added by the restaurant to the table's bill at the end of the meal. It also states that the customer may, of course, decline to participate. Administration The use of electronic tills makes the administration very straightforward. Most restaurants allocate a button on their till to StreetSmart during November and December. Staff add £1 (or more if the customer wishes) to the bill given to the customer. At the close of business each day, the end of day report gives the sum totals for food, alcohol, beverages, service, etc., and a separate sum for StreetSmart. The amount taken for StreetSmart can then be subtracted from that day's sales. At the end of each month, the accountant determines the balance of the restaurant takings versus total sales, and the surplus would be the sum of all the StreetSmart contributions made by customers. The restaurant then simply writes a cheque or makes a bank transfer at the end of each month to StreetSmart. Cost to the restaurant Essentially, zero. StreetSmart provides all the table cards and any information to the restaurant in October, and the administrative burden is very small. The scheme is a very cost efficient way for restaurants to fulfil their social and community responsibility. Restaurant staff and tips As electronic tills make adding the £1 easy and straightforward, participation usually presents no problems for staff. And most staff enjoy being associated with an employer who has a social conscience. Most restaurants find that participating in StreetSmart has no effect on the level of tipping. Our experience has shown that customers are happy to contribute to the scheme and don't make any adjustment to the level of tip they would normally leave for a meal. Customer attitudes The past five years of experience has shown that less than 1% of customers decline to participate, and often request that more than £1 be added to the bill! During the lead-up to Christmas, most customers are very happy to "give a little something back" after enjoying a fabulous meal. VAT effect The £1 donation is added to the bill after the service charge and VAT, so it does not affect the restaurant's VAT returns. Any restaurant is welcome to make a donation in addition to or in lieu of participating in the £1 campaign. Those donating will of course receive the same publicity and exposure as those in the regular campaign. Restaurants send the total money raised to StreetSmart at the end of each month either by cheque or bank transfer, as described below. 1. Sending a cheque, made payable to StreetSmart, to Glenn Pougnet at the address below, Glenn Pougnet StreetSmart 84-86 Regent Street London, W1B 5DD or; 2. Arranging a credit transfer direct to our account at Barclays Bank plc, 212 Regent Street, London W1 Sort code: 20-36-47 Account name: StreetSmart Account number: 70190888
	Contact StreetSmart: Glenn Pougnet, Director 84-86 Regent St London W1B 5DD Tel: 020 7292 5615 Fax: 020 7494 2570 glenn.pougnet@streetsmart.org.uk Charity Commission registered number: 1071657 © July 2007